Account or Pass access
Return to Account to review purchase, activation, and access status. If that does not solve the issue, email support@vegasretold.com from the address on the Account. Include the purchase date and a short description, but never send a card number, one-time sign-in code, or password.
Refunds
The refund rules are in the Terms. Email support@vegasretold.com from the purchasing Account to request an eligible refund. During the beta, we aim to respond within four daytime hours, seven days a week.
Privacy or Account closure
Email privacy@vegasretold.com to exercise a privacy right or request Account closure. We may verify control of the Account email before acting.
A Story, source, or viewing detail
Use the correction and source form for a specific factual issue. The form is attached to an exact released Person or Property page whenever possible.
Nothing here should strand you
Vegas Retold does not require location permission, proprietary turn-by-turn navigation, or a fixed route. If a location or current-viewing detail is unavailable, the complete Story should remain readable.